Refund policy

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info.bareserenityco@gmail.com.

Bare Serenity Co. has a strict no return and no refund policy for all products, stemming from the hygienic nature of their items. As a company dedicated to providing high-quality and safe skincare products, maintaining stringent hygiene protocols is essential to ensure the health and well-being of all customers. Once a product has left the warehouse and been in contact with an individual's skin, it cannot be resold or guaranteed as safe for another customer. By implementing this policy, Bare Serenity Co. prioritizes customer safety and adherence to health standards above all else. Customers are encouraged to thoroughly research products before purchase, reach out with any inquiries or concerns, and carefully consider their skincare needs prior to making a selection.